FAQ

Yes, there is no fee to attend the Hitachi Social Innovation Forum 2023 JAPAN.

There are no plans to livestream this event. If implemented, on-demand streaming will be announced at a later time on the official website, etc.

Hitachi Social Innovation Forum 2023 Japan will present a variety of strategies and cutting-edge initiatives aimed at addressing future challenges alongside customers, partners, and experts.
In addition to a Keynote session on Hitachi's management vision by President and CEO of Hitachi,Keiji Kojima, the Forum will showcase over 60 programs that include Special sessions to discuss various fields and business trends with industry professionals; Business sessions to engage customers, partners, and experts in meaningful debate on social issues and potential solutions; and an Interactive Exhibition where visitors can experience the latest technologies and social innovation business initiatives. We look forward to seeing you there!

*Due to the laws and regulations regarding personal information in various countries and regions, we are unable to accept registrations from customers located in the EEA (European Economic Area), California (United States), and the United Kingdom. Customers residing in these regions, please register through the English version of the site.

Only one person can attend per registration. If you are visiting with more than one person, each person in the party must complete the registration.

Hitachi Social Innovation Forum 2023 JAPAN registration requires internet access via a computer, smartphone, tablet, etc. Please make appropriate arrangements in advance.

You can change or update your customer information from “My Page” on the official website.

Printing is available at the information counters (on the 1st, 6th, and 7th floors) of the conference tower. Please show the staff there your registration completion email and the Customer Participation ID shown on your My Page.

The first step is to register from this website. Anyone can attend free of charge.
「Register Here」
<Exhibition Period>
Hitachi Social Innovation Forum 2023 JAPAN：September 20 (Wed) -September 21 (Thu), 2023

Any of the following may have prevented you from receiving the email:
・The email address entered is invalid.
Solution: Try registering again.

・Your email software has automatically filtered the mail into your spam or trash folder.
Solution: Check your spam folder or check your service or software settings.

・The incoming mail was blocked by your smartphone's security settings or spam filtering.
Solution: Please ensure that mail from “@hsif-Japan.jp” and “@expoline.jp” can be received if incoming email settings are configured on your device.

The login ID is your email address. If you are unable to log in with the email address you believe you registered with, please contact us via the “Contact Us” form.

If you have forgotten your login password, please click “Forgot Password?” on the Login Page to reset your password.

Any of the following may have prevented you from receiving the email:
・Your email software has automatically filtered the mail into your spam or trash folder.
Solution: Check your spam folder or check your service or software settings.

・The incoming mail was blocked by your smartphone's security settings or spam filtering.
Solution: Please ensure that mail from “@hsif-Japan.jp” and “@expoline.jp” can be received if incoming email settings are configured on your device.

Proxies are not permitted. Only the person who actually registered can attend.

With the exception of a few sessions, the Hitachi Social Innovation Forum 2023 JAPAN will be conducted with Japanese/English simultaneous interpretation as well as sign language interpretation.

You can view your reserved sessions from My Page by clicking on “View reserved sessions”.

If seats become available immediately before a session is about to begin, attendance may be possible. On the day of the event, please proceed to the session venue directly.

No, they are not. Please proceed to the session venue on the day of the event. Because seating is limited, we strongly advise that you reserve in advance.

Session reservations are accepted on a first-come, first-served basis. The reservation deadline is Tuesday, September 19, 2023 at 12:00 (or when the session capacity is reached). If you're interested in a specific session, please reserve a spot as soon as possible.

Persons in wheelchairs are welcome to attend. Please check the Tokyo Big Sight Official Website for details on how to get there from each station or transfer between exhibits, etc.  

Please check the Tokyo Big Sight Official Website for details. 

Please check the Tokyo Big Sight Official Website for details. 

Please check the Tokyo Big Sight Official Website for details.

Please use Tokyo Big Sight's general parking areas. Check the Tokyo Big Sight Official Website for details. 

Yes, re-entry is allowed, but be sure to have your proof of registration with you as it is required for re-entry.

Your proof of registration is required for access to the exhibit hall and session spaces. Be sure to print it from My Page and bring it with you. If you cannot print it beforehand, a printing service is available at information counters (on the 1st, 6th, and 7th floors) of the conference tower. Please show the staff there your registration completion email and the Customer Participation ID shown on your My Page. Pass cases will be available at various locations around the venue, so please wear your printed proof of registration.

Please note that the event, exhibition, or any session may be canceled in whole or in part, and that the session content or speaker may change. If an event must unavoidably be canceled, a notice will be posted on this site, etc.

The doors are scheduled to open 20–30 minutes before a session begins, but this may change slightly depending on how the schedule is progressing.

Photography is allowed inside the venue. However, there may be some photography restrictions during presentations, sessions, etc.

・During the event: If at the venue, directly visit one of the Information Counters, located on the 1st, 6th, and 7th floors of the conference tower. 
・During the event: If not at the venue, please contact the Hitachi Social Innovation Forum 2023 JAPAN administrative office via the “Contact Us” form.  
・After the event: Please contact Tokyo Big Sight at the number below:

03-5530-1326

Please check the Tokyo Big Sight Official Website for details.

No online conference rooms are available for private use at this time. Areas such as the lobby or restaurant are available.