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Hitachi

Hitachi Social Innovation Forum 2021 JAPAN

FAQ

The Event

Q. What kind of an event is the Hitachi Social Innovation Forum?
A.

Aiming to create a sustainable society through our Social Innovation Business, Hitachi hosts the Hitachi Social Innovation Forum in countries around the world as a venue to create opportunities for collaborative creation with our customers and partners.
At the Hitachi Social Innovation Forum 2021 JAPAN, which like last year will be held online, we will feature a wide variety of programs that will introduce specific initiatives for solving challenges based on the value sought by customers.

How to Participate

Q. What do I need to do to participate in the Hitachi Social Innovation Forum 2021 JAPAN?
A.

All you need to do is to register on this event site. The event is for free and open for everyone.

We also accept registration during the event, from October 11 (Mon.) to 15 (Fri.), 2021.

Q. Do I need a computer or smartphone to participate?
A.

You will need a computer, smartphone, tablet, etc. with an internet connection to participate in Hitachi Social Innovation Forum 2021 JAPAN. Please have your device ready ahead of time.
Furthermore, the recommended viewing environment is as follows.
Recommended environment: PC (Latest edition of Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari), smartphone (Latest edition of Safari for iOS or Google Chrome for Android)

Q. Do I need to make a reservation for the program I wish to join?
A.

You don't need to make a reservation for individual programs. If you registered with Hitachi Social Innovation Forum 2021 JAPAN during the event, you can freely watch all programs presented on this website.

The Programs

Q. How do I search for programs I am interested in?
A.

The Timetable page has a search function where you can narrow down the search according to your interests and topics. We hope you will find it useful.

Q. Can I see the program streaming schedule ahead of time?
A.

You can see the streaming schedule in the Timetable below.

Moreover, we have programs that can be watched throughout the event. If you are registered, please log in to see what is available.

Q. How do I schedule the streaming date and time of programs I want to view?
A.

To allow guests to systematically view programs, we have prepared a “Schedule Viewing” function as well as a “My Programs” page for all participants. By registering “Schedule Viewing” for programs from the Timetable, you will find your own individual viewing schedule on your My Programs page with the list of programs you plan to watch. This list can also edited as you wish.
A reminder email will also be sent out to guests the day of the event to help guests avoid missing the programs that they are interested in.

Q. What languages are supported for each program?
A.

There is Japanese and English support.
If you wish to watch in Japanese, access from the Japanese website. If you wish to watch in English, access from the English website.

Registration and Login

Q. I haven't received the autoresponder email for the temporary registration.
A.

The following are possible reasons why the email hasn't reached you.

  • A mistake in the recipient email address.
    (Solution) We apologize for the extra work, but please re-register.
  • The email software has automatically moved it to the trash or spam folder.
    (Solution) Either check the spam folder, etc., or check the settings of the service or software you are using.
  • The email is rejected due to security settings or anti-spam measures in your cell phone (smartphone).
    (Solution) If there is a setting for domain designation, please change the setting to allow receipt from the domain “@hitachi.com.”

If you have further questions, please contact us through the link below.

Q. I'm registered but can't log in.
A.

Default login ID is your email address. If you are unable to log in with the likely email address, please contact us through the link below.

Moreover, if you don't know the password, please click “Forgot password?” on the Login Page and reset your password.

Other Questions

If you have any other questions, please contact us through the link below.